3D Media Case Study

Roofing Lead Generation
Case Study.

How strategic Yelp advertising optimization helped a top Southern California roofing company outperform industry averages across CTR, CPC, CPL, and lead-to-response performance.
Who Is the Client

A trusted roofing company in a highly competitive market.

Our client is a top Southern California roofing company providing comprehensive residential roofing services. With a strong reputation built on quality craftsmanship and reliable service, the company had established itself as a trusted name in one of the most competitive roofing markets in the country.The challenge was scaling the company digital marketing presence to match the quality of its on-the-ground work. Standing out on Yelp required a data-driven, precision-targeted advertising strategy.

Industry Roofing – Residential
Market Position Top Southern California Roofing Company
Service Area Southern California
Challenge Outperforming competitors in a saturated digital advertising landscape
The Problem

High costs, low response rates, and missed lead opportunities.

Before partnering with 3D Media, the client was navigating the highly competitive California roofing advertising landscape without the strategic edge needed to maximize its Yelp investment.
$48-$54
CA Avg CPC
$60-$116
CA Avg CPL
33-65%
CA Avg LTR
1

High Industry Cost per Click

The average advertising roofer in California faces high CPCs, making every click expensive and demanding precise keyword and targeting strategies.

$48+ CA Avg CPC
2

Low Lead-to-Response Rate

Many ad clicks never convert into actual leads. Delayed replies and inefficient follow-up can drain advertising budgets.

33-65% CA Avg LTR
3

Expensive Cost per Lead

With average CPLs ranging from $60 to $158, acquiring each roofing lead through Yelp can become costly without optimization.

$60-$158 CA Avg CPL
4

No Automated Response or Follow-Up System

Incoming leads received no immediate response, and there was no automated follow-up process in place.

0 Automation

Bottom line: without a precision strategy, ad budgets are consumed by high CPCs and low conversion rates.

The Solution

A complete Yelp optimization strategy built for lead generation.

3D Media implemented a multi-faceted optimization strategy designed to outperform California industry averages across every key metric and turn the client Yelp presence into a high-efficiency lead generation engine.

Budget Optimization

Strategic budget allocation eliminated waste and focused spend on high-intent audiences and top-performing keywords.

Keyword Optimization

Research-driven keyword optimization improved discoverability and relevance within Yelp search results.

Custom Analytics Portal

Daily reporting graphs tracked visibility, engagement, and lead activity for accurate performance monitoring.

Custom Geo-Targeting

Location-based targeting focused spend on defined service areas across Southern California.

Listing Audit

A full Yelp profile audit identified optimization gaps across content, categories, visuals, and performance settings.

Call and API Tracking

Inbound calls and Yelp API data were tracked for accurate attribution and transparent reporting.

Video Hosting

Professional video hosting improved profile engagement and helped build trust with high-quality visual content.

AI Responder

An AI-powered response system engaged new leads instantly, qualified inquiries, and supported follow-up.

The Results

Industry-beating performance across every key metric.

The combined impact of the optimization strategy delivered consistent performance across 8 months, outperforming California roofing averages in every key metric.
1.88%
Avg CTR
vs 1.12% CA Avg
92.17%
Avg LTR
vs 52.24% CA Avg
$44.42
Avg CPC
vs $49.59 CA Avg
$49.20
Avg CPL
vs $96.26 CA Avg
Monthly Breakdown

Our client vs. California industry average.

Month Clicks Leads CTR CA Avg CTR CPC CA Avg CPC CPL CA Avg CPL
June 1.11% 1.10% $54.17 $53.96 $68.42 $116.17
July 27 18 1.65% 1.02% $48.15 $52.70 $72.22 $158.13
August 28 33 1.19% 0.92% $46.43 $48.08 $39.39 $82.11
Sept 30 27 1.71% 1.01% $43.33 $53.29 $48.15 $103.98
Oct 60 61 2.21% 1.39% $43.45 $42.27 $42.74 $65.16
Nov 64 81 4.61% 1.60% $44.52 $40.75 $35.18 $60.64
Feb 53 40 1.56% 1.20% $28.30 $54.88 $37.50 $89.84
8-Month Average Performance
Metric Our Client CA Industry Avg Performance
Click-Through Rate (CTR) 1.88% 1.12% 68% above average
Cost per Click (CPC) $44.42 $49.59 10% below average
Lead-to-Response Rate (LTR) 92.17% 52.24% 76% above average
Cost per Lead (CPL) $49.20 $96.26 49% below average

Key Outcome

The client consistently outperformed California industry averages across all key metrics, achieving a 92.17% lead-to-response rate, a $49.20 average cost per lead, and a 1.88% average CTR over 8 months of optimized Yelp advertising.This engagement shows that data-driven strategy, not simply bigger budgets, can create a repeatable framework for sustained growth backed by transparent data and a high-efficiency lead generation engine.

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